Here is a little information on what to except with our new pricing and scheduling for clients new and old:
JJ and I have been working since we went to the awesome Texas School in May, on new pricing and terms that will be SET in STONE to give everyone a “JOYFUL EXPERINCE”. We have LEARNED so much to better serve our clients!
BOOKING A SESSION:
To book a session there will be a $300 retainer fee that will be due at the time of booking.
Why the retainer fee?
JJ and I had several of our favorite clients book prime dates last year and then cancel on us last minute, which was lost income for our business and time another client could have used. JJ and I fully understand that there are unavoidable situations that may occur and we will be flexible to reschedule an appointment due to illness or extreme weather etc…
ORDER SESSION and ORDER CREDITS:
Within one week of your session you will be required to have a one-hour ordering session where we will show you our favorite images from your session, then you will pick out your favorite images and we will help you with your order. This will be the first time you will see any of your images and it will be so much fun!
If you place your order during your ordering session you will receive up to $200 order credit!!, plus have access to special packages where you can save even more. Think of it, you have already paid $300 and $200 of that could be used for your own prints! If you cannot decide at the ordering session or choose not to participate in the ordering session, your images will be hosted on our online gallery where you will have 7 days to place your order and receive your $100 order credit.
Clients must place orders within 30 days to be able to place an order directly though us. If no order has been placed within 30 days, images will be hosted on an online ordering service and all order credits and current pricing is void.
We will only guarantee images will be on the ordering service for 60 days.
Why the ordering session and time limits?
I cannot say this enough “we have LEARNED so much this year”. We have heard nothing but wonderful things from other photographers and their clients about how great an ordering session is. For the client, it helps you make quick decisions without you feeling like you are bothering us, lets you have an opportunity to see all the products we offer and gives us a chance to show you what images will look like on your wall, so you don’t have to guess. Some clients say they need the extra push and they are grateful for it. For us as the photographer it makes us better service providers and saves us lots of wasted time emailing crops and ideas that never really help as much as it would in person.
We truly value all of our clients and we feel like the ordering session will help us give you the attention you deserve by letting us focus on one client at a time. We have no desire to work with bunch of clients at once. We would rather work with one client at a time and build a true relationship. You are investing your hard earned money with us to give you great artwork to put up on your walls. I would want the extra attention to detail, wouldn’t you?
ALSO- sadly over the years we have many clients wait MONTHS/YEARS to place their orders and finally place them at our busiest times of year, which is not fair to our current clients. It sometimes makes it confusing and time consuming having to go back in archives looking for photos and trying to remember everything that was requested back when the shoot took place. With all the late orders I have made mistakes and had hurt feelings and I don’t want to disappoint anybody. I love y’all!
WE need this system to ensure a speedy turn around time for everyone!
Again- this will allow each you to have GREAT INDIVIUAL ATTENTION that you deserve and allow you to ALWAYS know what to expect next.
REFERRAL SYSTEM:
We finally have a system in place to give you, our beloved and loyal clients/followers, the credit you deserve.
For every session that is booked because of your referral, you will receive either a $50 Full of Joy Gift Card or a $15 Visa Gift Card.
When your friend fills out their information sheet there is a spot where they will be able to give us the referring person’s name and contact information.
And now you will receive a set of referral cards with your order that has a image from your session on them! Yay!
Why a Referral System?
Because you deserve it! And it is time to give credit where credit is due! We would be nothing with out you!
LOYAL CLIENTS:
For those of you who have been with us for years and whom we dearly love may be wondering if all of this new information applies to you.?
Yes, it does. You will have to fill out forms that you never have before, you will have to wait to see your images at an ordering session, you will have a new price list, you will have to order your images within the allotted time period and you will have to pay the retainer fee to book your session. BUT- your order credit will be higher and you will be offered special percentages off and discounts!!!! We promise to be good to you and we are SO thankful for your years of support!
WE ARE TRULY MAKING THESE CHANGES TO IMPROVE OUR SERVICE TO YOU AND TO MAKE WORKING TOGETHER A JOYFUL EXPERINECE. THERE IS SO MUCH PAIN, STRESS AND CRAZINESS IN THE WORLD AND WE TRULY WISH NOT TO BE APART OF IT.
WE ARE SO LOOKING FORWARD TO FULL OF JOY PHOTOGRAPHY FINALLY BECOMING WHAT OUR MISSION STATEMENT IS AND ALL ABOUT “FOCUSING ON THE JOY IN LIFE”.
THANK YOU ALL FOR YOUR SUPPORT!
by Lindsey Vavra
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